Terms Of Service
These Terms of Service (" Terms ") govern all sales made on the TITANOX® website. By completing an order, the customer confirms they have read these terms and fully accept them. TITANOX® is a brand operated by Titanox LLC, 15830 E 2nd St, Ste 7000, Casper, WY 82609, United States.
1. Products and Availability
TITANOX® products are offered while stocks last . Photos, descriptions, and specifications are provided for guidance only; slight differences may exist without affecting the essential qualities of the product.
2. Orders
Placing an order constitutes acceptance of the prices and descriptions . TITANOX® reserves the right to refuse or cancel an order in the event of a prior dispute with the customer or suspected fraud .
3. Prices
Prices are displayed in U.S. dollars . Any applicable sales tax and shipping fees are shown before final checkout .
4. Payment
Payments are secure and processed via Shopify Payments and its partners (Stripe, PayPal, etc.). No payment card details are stored on our servers.
5. Shipping
Delivery times depend on the destination and the shipping method selected. A confirmation email containing the tracking number is sent as soon as the package ships.
6. Cancellation and Returns
The customer has 30 days from delivery to request a return, subject to the exceptions below.
In the event of cancellation before shipping , a flat $10 processing fee is withheld from the refund: it covers administrative handling, non-refundable payment-processor fees, and the preparation and transmission of the order to the fulfillment center.
Once the order has shipped, it can no longer be canceled: our Refund & Return Policy then applies.
7. Discounted Items
Products purchased with a discount , a promo code , or through a special offer (sales, flash sales, bundles, limited editions, etc.) are not eligible for a refund . By taking advantage of the offer, the customer acknowledges receiving an exceptional commercial benefit that excludes any subsequent refund.
8. Warranty and Liability
TITANOX® products are covered by a lifetime warranty against manufacturing defects, subject to the conditions below.
The warranty applies to normal domestic use only and requires a valid proof of purchase. It covers defects in materials and workmanship, such as a handle that detaches under normal use or a base that separates from the cooking surface.
The warranty does not cover normal wear, discoloration, commercial or professional use, overheating, use of the product outside the care instructions provided, accidental damage, or any modification of the product.
Separately from this warranty, a 30-day guarantee covers products damaged on delivery or not matching the description, as set out in our Refund & Return Policy.
TITANOX® cannot be held responsible for damage resulting from improper use or use contrary to our recommendations.
9. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States.
Any dispute relating to these Terms or to an order placed on this website shall be submitted to the competent state or federal courts of the State of Wyoming, United States.
Nothing in this section affects the mandatory consumer rights you may have under the laws of your country or state of residence.
For any question: contact@shoptitanox.com
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